1. If your travel plans change, and you need to cancel your reservation, you must call us at least 30 days prior to your arrival date to cancel. Cancellations prior to 30 days of the arrival will entitle you to a refund of the deposit less a 10% processing fee. Failure to cancel prior to 30 days will necessitate a charge for the full booking.
2. Rates/policies are subject to change and vary during high impact periods and special requests.
3. Check-in: After 3:00 PM
If early check-in is needed, we may be able to accommodate. Please call to inquire.
4. Six guests is the ABSOLUTE MAXIMUM number of occupants of our haus, not only due to haus capacity, but also due to City of Hermann fire code. Infringement of this rule will result in a charge of $200 per additional guest per night.
5. Guests must be 21 years of age, unless accompanied by a parent. Only registered guests are allowed on the premises at all times.
6. Have fun, but please treat retrohaus as you would your own home.
7. Please be respectful of our wonderful neighbors. Please keep noise down on the patio after 10 PM.
8. Absolutely no parties permitted.
9. Absolutely no smoking or vaping IN the haus. You will be charged if smoking does occur in the house. Cigarette receptables ARE provided OUTSIDE for smoking outdoors.
10. Any damages to retrohaus (if they are beyond minor accidents such as breaking a glass, etc.) or stolen items will be charged to you. Please let us know if something gets broken.
11. Check-out: 11:00 AM
Check-out time must be met to allow cleaning to be completed for the next fabulous guests. Guests that occupy the haus beyond 11:00 AM without prior approval will be charged a late check-out fee equivalent to $50.00 for each hour of occupancy beyond the checkout time. We will accommodate late check-out if at all possible,so please give us a call if you need to request late check-out.
Thank you so much for adhering to our policies. Of course, please give us a call if you have any requests or questions!
